Delete your HMARA account
You can request deletion of your HMARA account and the information linked to it at any time. Deleting the app from your device does not delete your account.
How to request deletion
In the HMARA app
When the deletion control is available, open HMARA and go to Settings → Account → Delete Account. Review the information shown and confirm your request.
By email
Email oleksiikhudenko61@gmail.com from the email address connected to your HMARA account. Use “Delete my HMARA account” as the subject and clearly state that you want your account and associated data deleted. We may ask for limited information to verify that the request belongs to you.
What account deletion includes
Account deletion deletes or de-identifies the account and information linked to you in HMARA’s active systems, including:
- profile and authentication records
- conversations and voice transcripts
- assessments and answers
- inferred psychological or conversational profiles
- wellbeing and safety signals
- course progress and preferences
- notification tokens
- other user-linked application data
Limited transaction, security, consent, or request records may be retained only where required by law or reasonably necessary for fraud prevention, security, dispute resolution, or proof of compliance. Protected backup copies may remain temporarily until normal rotation. See the Privacy Policy for full details.
Cancel an active subscription separately
Deleting your HMARA account does not automatically cancel an Apple App Store or Google Play subscription. Before or after requesting account deletion, open the subscription settings in the store used for your purchase and cancel the HMARA subscription there.
Need help?
Contact oleksiikhudenko61@gmail.com and tell us what is preventing you from completing the request. Do not include passwords, payment-card details, or unnecessary sensitive information in your email.